Google NewsThe Most Important Pillar Of Customer Service  ForbesAI chatbots vs humans? Real customer service is worth waiting for  Fast CompanyAI’s increased role in customer service and what it means for brands  Ad Age4 Keys to Great Customer Service in 2024 | Inc.com  Inc.Enhance customer service efficiency with AI-powered summarization using Amazon Transcribe Call Analytics | Amazon ...  AWS BlogHow did customer service get so bad?  Financial TimesHow AI can enhance customer service  The Keyword | Google Product and Technology NewsParloa, a conversational AI platform for customer service, raises $66M  TechCrunchShe Painted a Few Champagne Bottles. Then Came Meta's Customer Support Hell  WIRED


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